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10 Things to Look for When Hiring an HVAC Company

Whether hiring an HVAC company for repairs, maintenance or installation, choosing the right people to do the work in your home is as important as choosing the right equipment. Even the best HVAC system will not work efficiently or effectively if it is not properly installed or serviced.

Look for these 10 qualities in order to choose a great HVAC company.

1. Brand Experience

Choose an HVAC technician that has experience in the brand you are purchasing. Many equipment manufacturers offer special training and education so the technicians who install and service their equipment are experts and understand all the nuances of the system. That training also qualifies the technician to make sure you are purchasing the equipment that is best for your home.

2. Certifications 

Certifications are designations of excellence for HVAC professionals. Professionals earn these certifications through experience and continuing education. Ask your HVAC expert what certifications they have obtained. 

3. Licensed & Insured

Checking licenses and insurance for any contractor that comes into your home is a good consumer practice. HVAC technicians are required to be licensed by the state to show that they have the proper training and expertise to work safely and meet industry standards. Reputable contractors carry insurance that protects both the company and the customer, and will not hesitate to show you all necessary documentation. Be sure to check that names and dates are accurate and current.

4. Years of Experience

Experience includes both organized training as well as on-the-job training. The longer a technician has worked in the industry, the more likely he or she has encountered a wide variety of problems that needed to be resolved and can apply that knowledge to getting your job done right the first time. While longevity is not a guarantee, it is an indication that the company is doing good work.

5. Good References & Online Reviews

Check both references supplied by the company as well as unsolicited online reviews. Ask people you know and trust for referrals. When checking references, ask about how the company works. Were they professional and courteous? Did they communicate well? Were there any surprises? Was the work completed on time and within budget? Are you satisfied with the work? Would you hire them again?  Also, confirm that the company has a physical location.

6. Provides an In-home Evaluation

An in-home evaluation is necessary to properly choose heating and cooling equipment. A knowledgeable, trained contractor will calculate many factors to properly size the system including square footage; R-value of the insulation; the number, size and orientation of windows; the condition of the duct system; and the customer’s preferences. This can only be done with an on-site inspection.

7. Offers Estimates in Writing

The contractor should provide a detailed, written estimate of all work and/or what is being installed. Be sure to have any questions addressed before signing a contract.

8. Rebates & Special Offers

Many manufacturers and municipalities offer discounts and rebates for the purchase and installation of energy-efficient equipment. Be sure to ask what is available.

9. Efficiency

Ask your HVAC technician about efficiency when choosing equipment or deciding on repairs. Factor in energy cost-savings over the life of the equipment as well as the initial cost. Choose the most efficient system you can afford.

10. Warranties

Understand the warranties and how to keep them in force, and ask about maintenance agreements.

Cape Fear Heating & Cooling, LLC is ready to help you purchase and install the furnace that is perfect for your home and budget. Contact us today for more information. Tips provided by Rheem Pro Partner MVP

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For many years, our name has been synonymous with first-rate HVAC services in Bladen County and surrounding areas.  We are licensed, insured and certified for all your heating and air conditioning needs. Our product range has grown to meet today's ever-changing demands, continuously adopting the latest energy efficient technology. We offer both installation and service for air conditioning and heating systems.  Quality maintenance is important to extend the life and performance of your heating and AC units.
 
We are also proud to offer licensed electrical and plumbing services as well.  So, whatever your contracting needs are, we are here to assist you with quality service and products.    
 
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© 2015-2020 Cape Fear Heating & Cooling, LLC - License numbers: NC #28298L NC # 28709 - Address: 1110 S. Poplar Street, P.O. Box 370, Elizabethtown, NC 28337 Office Phone Numbers: (910)862-2622 or (910)647-0221 - After Hours Phone Number: (910)876-1562 - Email: hvac@capefearheatingandcooling.com